@Danny: It would have been a lot more helpful if you had offered some assistance or asked one of the regular Canon contributors in the "Printer/Multifunction Support" area to look in on "Office Printers" once in a while rather than simply move my post and leave a canned response.
My post was read and moved after 8 hours from where I might have received help in "Printer/Multifunction Support" to the "Office Printers" area where it has set for over 8 days with no response.