Hello Cheryl_H,
Before we can offer a solution to your issue, we will need some more information about your situation. Coud you answer a few questions?
(1) Which computer operating system are you using, Windows XP, Vista (32 or 64 bit), 7 (32 or 64 bit), 8 (32 or 64 bit), 8.1 (32 or 64 bit), 10 (32 or 64 bit) or Mac OS X 10.5, 10.6, 10.7, 10.8, 10.9, 10.10, 10.11 or 10.12?
(2) What size is the sheet of labels?
(3) If you were to draw a 0.25 inch margin around the sheet of labels, would any text fall between the edge and the margin?
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