If you are using a windows 10 device you will need to click, at the same time, the windows key and "I". which opens up windows settings. Click on network and internet and select the network the computer is attached to, wether it be wi-fi or ethernet. Then click on the network, and make sure that "allow less secure apps to access the computer" is turned on. If not using windows 10, these setting can be found in the "network and sharing center". Also, you may want to create a new security right for the shared scans folder, called "Everyone" and give full permissions to that name, then share it out as "everyone" instead of individual user. Also make sure you are creating the shared folder under the C; directory and not just creating on the desktop. Hope this helps.
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