Hello,
We can't guarantee detection of third party, reused or refilled ink tanks. Please install new, genuine Canon brand ink tanks to ensure proper functionality.
If you continue to have issues with the ink, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.