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MF8080CW > SCANNER PROGRAM NOT ENABLED

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  MF808CW printer> I am having a problem with the scanner program. I bought printer used from a neighbor and she said it was working OK and I am sure that is true.

 

    The printing program from Computer works OK. The copy program works also. WILL NOTSCAN TO COMPUTER AT PRINTER WINDOW EVEN THO THE OPTION IS LISTED. I DO NOT HAVE AN ICON ON DESKTOP TO OPERATE THE PRINTER OPTION FROM COMPUTER??

 

 I have download the software two times from Canon suport making sure it was installed properly. The Lady had lost the Installation Disc so had to download software. I have Windows O.S. 10.

hope for help

Bill


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