Patrick: The only solution I see is to throw this POS Canon in the trash and go buy an HP. You've not responded; I do all you say to do and it STILL doesn't work. I can finally get it to print for a bit, but once I turn off the computer I have to remove and reinstall the printer, drivers, and then it MIGHT work. Now it says printer is online, but I get an error message that "printer not responding. Really? This is the WORST printer I've ever used. Also, the WORST customer servicve. Your link in my e-mail doesn't even work.
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