Hi zarrmot
There is a firmware update that we recommend doing to resolve the issue.
You can download and install drivers and software for your printer by following the steps below.
1. Visit Canon's website at: http://usa.canon.com/support
2. Type imageCLASS MF8580Cdw in the "Enter a Model Name" box and click search.
3. On the Support page for your unit, click the 'Drivers& Downloads' link in the middle of the page.
4. Select "Operating System"
5. Under the "Firmware" tab section click on the file named [Windows] MF8580Cdw Firmware Update Tool (V04.08)" After reading the details and disclaimer, click 'I Agree to terms. Download and save the file to your computer. Once the download is complete, double-click the file from its download location to begin the installation.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI