Hello STOWIN,
Based on the error message, the MF Scan Utility scanning software provided with your Color imageCLASS MF632Cdw is not installed on your Windows computer. Is there a Canon folder listed under All Apps or All Programs on your Start menu? If so, is the MF Scan Utility listed in the Canon folder? If the MF Scan Utility is not listed in the Canon folder or the Canon folder is not listed under All Apps or All Programs on your Start menu, I suggest you download and install the MF Scan Utility scanning software from the Software section on our web site using the steps at this LINK to restore your ability to scan.
If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.
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