My printer just started with this error yesterday. I called tech support and was told it would need to be repaired and its a flat fee of $900.00. I bought it for like 1100.00 I can say I have maybe printed 3 rolls of paper with this printer. Its not even 2 years old! The gentleman on the phone was very professional so I could not take it out on him, but I will say I am VERY disappointed in this printer and I have great reservations in purchasing another one.
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