I'm having the same issue and I've just updated the firmware also. Scans and Copies are just blank, prints just fine. I'm a computer technician by trade still have yet to figure out why this printer does this. I would like to repair instead of throwing this printer out, if there is a known hardware issue that would cause this. I've read a few posts here that someone had bought a second printer and it worked fine for about a year then just started doing the same thing again?
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