Did you ever get an answer that worked?
I am having the same issue, and it is not set for legal size paper
Canon MF628Cw
And I'm in the middle of printing something and I need to get this project done quickly.
HELP!!!
YIPPEE!! And KUDOS to SONYA at Tech Support.
There's a little lever that causes the tray to extend or contract that I wasn't aware of.
