Hello randyoc,
I understand your Color imageCLASS MF8280Cw displays a paper jam error. To clear the error, I suggest you check the entire paper feed path of your MF8280Cw for obstructions using the steps at this LINK. If the error remains after checking the entire paper feed path, I suggest you reset your MF8280Cw. By resetting the printer's power, the print buffer is cleared and certain sensors are reset. Follow these steps to reset the printer:
1. Turn the printer off with the Power button.
2. Disconnect the data cable from the printer (not applicable for WiFi connection).
3. Unplug the printer's power cord for at least ten minutes, and then plug it back in. This provides enough time for any stored voltage to dissipate to ground.
Note: If the power cord is plugged into a surge protector, it may be necessary (for testing purposes) to plug the cord directly into the wall outlet if possible.
4. Reconnect the data cable to the printer (not applicable for WiFi connection).
5. Turn the printer back on.
6. Retry the operation.
If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.
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