Tomorrow I will be calling technical support to make what I consider some valid recommendations about their supplied documentation regarding the Print Head Alignment Process and the fact that Canon apparently does not supply with the the new printer a roll of 17" by 15' test paper. I spent too much valuable time and wasted ink in running the Print Head Alginment Proceedure more than five times as well as running the nozzle check pattern. I used Glossy Photo Pro paper that I had purchased years ago and was stored in a cool dry area. Each time the Print Head Adjustment proceedure was run and completed, I was getting a "New Message" stating that the print head alignment was not performed. No where in the instructions was there any statment to perfom this step on a 17 inch by 15' roll test paper that was eventually shipped to me by Canon. Upon calling Canon technical support and explaining that I was using Canon Glossy Photo paper measuring !3"x19 inches fed perpendicular to the feed and following the loading instructions for cut sheets, I was told to disconnect the USB and Ethernet cables and reboot the printer and to try again. Following this suggestion I still got the same error message. Over the course of three days the machine was powered on and off thus filling the print head and ejecting good ink into the maintenance tank thus depleting the miniscule reserves of the ink in the cartridges. I again followed up with a fo call to Canon today where the recommendation was to use the roll paper sent to me by Canon to perform the Print Head Alignment. After struggling to follow the instructions to load the roll paper, a process that was a simple task as directed by the control panel screen, I was finally able to run for a sixth time the auto alighnment of the print head. I was pleasantly surprised that this time the print head actually made a much larger printout over the 17 inches of roll paper than the pattern that was printed on the cut sheets of 13 x 19 inches. It appears the switch to the Canon test roll paper resolved the alignment issue and I no longer received a message after the process that the "print head alignment has not been performed".
Canon should really do a better job of detailing the proceedure and submit the test paper roll along with a brand new printer. It would have saved me a lot of agravation for an issue that should have been straightforward.
I am surprised that I have not read any other reports by owners of this printer for the same problems that I have had in setting up this printer. I would like to hear if anyone else had the same experience that I had.