I'm trying to scan multiple docs in pdf format on my Canon D420. I selected the download for my specific Canon printer/scanner. I have a Canon ImageClass d420. After the Toolbox download completed, I clicked the scan icon. The message that popped up said to install a supported scanner. It is the only printer/scanner I have connected to the computer. I tried multiple ways but get the same message asking to install a supported scanner. Clicking on Settings gives me the same message. I'm not able to find any other location to correct this. I am quite frustrated. I need a pdf doc of multiple pages. It shouldn't be this hard. I'm running Windows 8.1 Thank you.
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