Jason,
Your US-based technical support team is NOT standing by 24/7. They are open weekdays between 8 AM and 8 PM ET. Just because we can send an e-mail 24/7 doesn't mean your technical support team is "standing by" 24/7. Idiot.
Jason,
Your US-based technical support team is NOT standing by 24/7. They are open weekdays between 8 AM and 8 PM ET. Just because we can send an e-mail 24/7 doesn't mean your technical support team is "standing by" 24/7. Idiot.