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Scanning Error

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I am trying to scan on a MF227dw and have loaded all the latest drivers off the website.  Restarted both the printer and PC per instructions.   When I go to scan, I get through the various menus and the printer is "processing".  Then a scan error shows up on the menu.   I'm using Windows 10 and my PC name is showing on the printer as the computer target.   Any advice on how to resolve?


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