Hi James,
Entered MF4150 but did not get the sequence you mentioned. Also note that this patch is not available at the canon.ca - website under drivers and support, therefore I missed it. At the usa.canon.com website I get Step 1 Support and Drivers, then Step 2 Select Model. When I click GO I get the Drivers and Downloads options again. Operating system seems to be automatically selected with the recommended driver. There is also a 32 & 64 bit driver. Does the patch work with either driver??
Thanks.
James_C wrote:Hi al1,
There is a recommended patch to install if you are having issues scanning after upgrading to Windows 10 for the imageCLASS MF4150.
Let's perform the following steps to download and install the scanning patch. Note: If Microsoft had an update it may be necesarry to rerun the scanning patch again.
1. Visit Canon's website at: http://usa.canon.com/support
2. Type MF4150 in the "Enter a Model Name" box and click search.
3. On the Support page for your unit, click the 'Drivers& Downloads' link in the middle of the page.
4. Select "Operating System"
5. Under the "Drivers" tab section click on the file named "Windows 32-bit & 64-bit] Patch for Network Scan, USB Scan". After reading the details and disclaimer, click 'I Agree to terms. Download and save the file to your computer. Once the download is complete, double-click the file from its download location to begin the installation.
Regarding the MG5420, Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:
http://Canon.us/ContactLI