I just got a LBP612CDW and am having the exact same issue. I've only printed four pages so far, and I've seen that message twice (it's possible that the message happened the other times as well, and I just didn't happen to look at the display at the time). It is disconcerting, and likewise would like to know if it's normal, or if I should return the printer.
Really like my 733 but setup can be very frustrating to impossible. It does 90% of what I need so I will most likely keep it. As you said I have 45 days to take it back to BB and then its my problem. LOL
Hello, I have a MF8580Cdw and cannot adjust the gradation. Both Full Adjust and Quick Adjust fail with a "Correction Failed" message. As I watch the process, it seems to whir along for a while and sounds like it tries to grab paper, but does not grab any paper to print, and then the error message appears. The printer is loaded with 20lb #2 Letter paper in both drawer and tray. The toners are new, and levels reported by printer as "OK". (I recently changed toner cartriges - which is the likely reason for the color being off and needing to run the gradation adjustment.) I also updated to newest firmware this morning, restarted printer, same result. I have printed documents and pictures, so no paper jam, and have just cleaned the transfer belt.
How can I fix this problem?
Thank you,
Ari
Contacting tech support reps doesn't help, in my experience, because
a) they either deny the issue is with the driver installation package provided by Canon, or
b) don't understand what the problem is.
I suggest this issue needs to be escalated to the driver development team.
Hello everyone,
I have a question about printing setting for any canon printer: Is it possbile to set up printer to alert user with a message, about that he is pretending to print more than, for example, 10 pages?
\Thx for any reply
Hello etp,
Since you are no longer able to scan with the MF Scan Utility after Microsoft performed an update, I suggest you uninstall the current drivers and MF Scan Utility scanning software then download and reinstall the drivers and updated MF Scan Utility from our web site to resolve your issue. Since there is limiation on characters in the forum, click HERE to view the steps to uninstall and resinstall from our web site (disregard the section about the Patch for Network Scan, USB Scan, this is for other models).
Also, to scan double sided, you would check the box "Scan both sides when scanning from the feeder" in Scan options of the MF Scan Utility. Click HERE for an example.
If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Hello adoucette,
I recommend contacting us at 1-800-OK-CANON (1-800-652-2666) for further assistance. I understand that the forum may be your preferred method of communication; however, speaking with our telephone technical support group will be very beneficial in this case.
Hello Ultraglide,
For clarification, I have a few questions about your situation. What size paper is loaded in your MF624Cw? Do you have the same size and type paper loaded in the paper drawer and in the multi-purpose tray?
If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.
I use standard 8-1/2x11 paper in the multi-purpose tray. The other tray is and always has been empty. The problem has only recently appeared.
That worked, many thanks!
I did not need to reinstall software as it magically started working after using MS SCAN?FAX.
Hi
Just messaging to ask for help regarding a C7580i multifunction printer - we currently have it connected to our network at work, and it's successfully printing and copying, however we're having problems with the scanning in that we can't get it to successfully email scans at all.
Any idea what steps to take to rectify the problem?
What extra information do you need?
Cheers!
Hi, Abonda!
Thanks for posting!
While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!
We hope this helps!
Hi etp
If you are having trouble with setup, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
Hi Ultraglide
Hi Countryreader,
Reinstalling the drivers often resolves this issue.
Click HERE.
Scroll down to "Optional Drivers."
Click “Select” next to "MB2300 series MP Drivers."
Press "Download."
Open and run the file.
Follow the onscreen instructions to complete the installation.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
I am trying to print on 17x22 cut sheets and want the printable area to be 16x21 (1/2" border all around). It seems one of the sides must have a 23mm border.
Is there a way to fake out the printer by creating a paper size or something so I can do this? Or another solution? I can't believe this is not possible somehow!
Using Windows printer drivers, and am trying to print a 17x22 pdf, which has a 1/2" border all around so the printed image is 16x21.
Thanks!
There is a slight red colorshift when printing. Changed cartridges and ran through the cleaning cycles. Try to run the auto adjust and they all fail. Auto Adjust gradatation...fails. Correct print color mismatch fails. Probably try factory reset next.
Hello.
The minimum required margins for cut sheet media cannot be adjusted. A minimum of 3mm on the top and sides is required, and a minumum of 23mm on the bottom margin is required in order to be able to perform the printout.
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