Hi, Vjeko!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
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Re: C3520i startup error
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Re: Printing to an iPF670 from a Mac running macOS 10.12.6
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
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Re: Printing to an iPF670 from a Mac running macOS 10.12.6
I already did contact them. They asked me some basic questions, then told me they couldn't help me unless I called in on the phone. My client can't afford for me to sit at his desk and troubleshoot this over the phone again, after I have already posted here, to Apple's forums, and using the Support Link and provided the same answers over and over again to each area.
I have the error codes posted at the top of this thread, but no one seems to have addessed them yet.
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Color Text printing has mis-aligned Magenta. How do I fix this.
The magenta is not aligned properly so my text is blurred. How can I set the alignment. I've already ran the self alignment tool in the printer and I have tried a new cartiridge. This machine is 5 years old and prints about 1500 pages a week for a small business.
Help!
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Re: How do I enable the scan to email address functionality of the imageless mf628cw?
Email is sent out OK but the sender address is blank and that goes to SPAM folder by most email servers. Is it possible to assign an sender address?
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Canon ImageClass MF632Cdw Noise
How do I stop the high pitch tone that sounds while the printer is running? I thought maybe it was some sort of data recieving tone since I am using wireless but it happens whenever something is printing whether I print from the computer, scan or copy something. Is there anyway to mute this sound or stop it from going off?
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Re: Error 9923
Hi vasudevan.
I will be able to assist you.
Please verify that the MF227dw is selected for network scanning by following the instructions below:
- Select [Applications] under [GO].
- Select [Canon MF Utilities] > [MF Toolbox 4.9].
- You may receive an error that the scanner is not connected. This is fine.
- Click [MF Toolbox] next to the Apple icon in the left corner of the screen and select [Network Settings].
- Select the [MF220 Series], and then click on the [+] symbol and select [Add].
Next, quit the MF Toolbox, and then open it back up. Once the program is open, please scan a document and verify if you still receive an error.
If you still continue to experience an error, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.
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Re: White thin line going down prints
Hi Confetti.
I will be able to assist you.
Normally, if you see white streaks on your prints, this indicates that the toner may be running low; however, if you are not receiving a low toner error, this issue may be resolved by removing the toner cartridges and gently rotating them left to right to redistribute the toner.
Since you are also experiencing an issue with all black PDF print outs, we will have to recommend that you call our Enterprise & Desktop Solutions Group at 1-800-OK-CANON (652-2666), Monday - Friday 8:00 a.m. to 8:00 p.m. ET (excluding holidays).
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Re: Network Scanning from the Canon MF 6160 dw
Hi jknesis!
The document feeder for the MF6160dw supports up to 50 sheets of paper.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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5207 error
I am getting a 5207 error when I try to print a document. I turn off the printer and unplug it for a few minutes and try again, but I continue to get the error. Anyone know what the problem is and how to resolve it? Thanks.
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Re: 5207 error
Hi Kguinsatao,
Welcome to the Canon Forum! So that the Community can help you better, we will need to know what model printer you are using. Any other details you'd like to give will only help the Community better understand your issue.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thank you!
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MF 216n will not scan, please help
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Re: 5207 error
I have a Maxify MB2320 all in one printer.
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Re: iPF510 Upper Cover detection switch testing
Thank you. Tried this today with the same result of blinking cover open message.
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Re: MF 216n will not scan, please help
I've had that problem for months and so far have not been able to find a solution. I had to buy a separate scanner so I can still scan important documents. Hopefully somebody will give you an answer that will actually work.
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Re: MF 216n will not scan, please help
Hi ComeOnStupid1!
Thanks for joining and posting in the Canon Forums!
The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.
If you are in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
If you live outside the United States, please click here and select your country or region for your support needs.
We hope this helps!
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CanoScan 9000F mark II problem with MacOs 10.12.6
Hello, My mac was updraded OS to 10.12.6.
I already downloaded lastest firmware for the CanoScan 9000F mark II.
But after I installed the driver, it cannot performed. It showed
"
Scanner reported an error
Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- USB cable is disconnected.
Please check and try again.
"
I tried to find the solutions but it didn't work.
Please help me to use the scanner, Thank you.
Thanat.
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Canon ImageRunner 2202N
Hi there, i hope you are doing fine, i have a canon ImageRunner 2202N at my work, when i search available printers on the network it appears, but when i add it, it does not print at all, but its working on those computers add on few months ago, i have tried to download new drivers but still does not work. also when it comes to print both sides, it only shows Manually both sides.
can anyone help me please.
Thanks
Rub
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Re: Canon ImageRunner 2202N
Hi Rub20,
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
Thank you!
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printer canon 735cx: error sending email after scan
hi all,
I have a canon mf735cx, i have to send a scan via email.
I configured smtp server, sending mailbox and its pwd, screenshots attached.
if I scan and then choose recipient email, I get error #753.
it is related to settigs tcp/ip, but the printer is online and everybody print from lan...
the only thing, I have not found a way to set SSL, and having gmail as starting email maybe it is needed...
someone can help?
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