Hello,
I hope you can help me with next problem:
Our printer is set to send scans via emali, 1 to 1. So, 1 scan is 1 email in mm mailbox.
Is it possible to scan more documents and then send them in one mail, but not merged all in just 1 attachment?
If I have 5 scans, I get 5 emails. But I'd like to have 5 scans in 1 email. Is this even possible?
Thank you very much
Petra
Hi Jatagob,
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
Thank you!
Canon Image Class LBP151dw won't power on. Pushed reset while holding power button. Unplugged cord from back of printer for over an hour. Checked outlet with another appliance. Held power button for long time. No help.
For the last couple weeks, after I would select print function, would get message at bottom saying "error printing on LBP151" and after slight hesitation, would print.
Purchased 10/4/17.
Please i can’t use canon IR5570 on mac pro ios 10.13
I installed the officially driver from canon but still can’t print
if there is any required update must be do on mac or on canon to be able to use it
I checked on Apple web site and didn’t see canon 5570 on compatible list with mac
https://support.apple.com/en-eg/HT201465#canon-laser
is that true ? or any way to print from mac 10.13
Kindly advice
Hi, mohamed_FARAG!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
Hi smichaellaw,
To have a confirmation page print after sending a fax with your MAXIFY MB2720, please follow these steps:
1. Press the HOME button on your MAXIFY MB2720.
2. Swipe the screen and then tap SETUP.
3. Tap Device Settings.
4. Tap Fax Settings.
5. Tap Auto print Settings.
6. Tap TX report.
7. Tap Print for each TX.
8. At the Attach TX image screen, tap Yes.
9. Tap HOME.
This must be the most asked question, with most answers on how to tackle this devious fault (I presume) and I have tried almost everything, but it still haunts me. The only thing I haven't tried is buying myself a new HP instead. Yet. So please help me!
So, back to the problem: It still says there is a paper jammed inside the machine, a simple (but expencive) i-SENSYS LBP6020B b/w laser printer, even though there isn't any in it. The paper didn't even move when the Jam sign appeared on my screen. I have removed both electrical cable and usb printer cable (and put them back), search for printer ques (no ones there), restarted my PC and everything else I could think of, both with software and hardware. It still says Paper jam.
The printer has worked flawless, with excellent print outs and manageble paper jams (if any), until now, so what to do, what to do...?
Hi there!
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. It looks like your printer model is one that's not supported here in the USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
If you are in the USA, please call 1-800-OK-CANON for support. Our team is available weekdays from 10am to 10pm (ET).
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Ok, thanks! That explains why I couldn't find my printer in your database.
Hi, I've got this MFP working in my company. I use Active Directory Domain with Windows Server 2012. I must configure this device to scan over the network to a shared folder in which Everyone has full access. I;ve tried yesterday with registering the shared folder using the address book. Should I register the device in the Domain somehow? I've installed UFRII driver in the domain controller. It doesn't work when I select the registered shared folder. I've entered domain admin credentials, I tried without entering user and password also.
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
Hi, svt11!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
I'm printing A5 envelopes and it's printing the first line of the address faintly on the envelope first (not centered) and then it is actually printing it centered as it shoudl be. At first i thought it was just smudging but i see it is actually prnting the first line of the address block twice!
I will be happy if I can get my Canon LBP 6230 Laser Printer working with the MAC OS Sierra using EITHER Wireless or Wired LAN. Here is what I tried:
System Preferences > Printers & Scanners>Clicked on +
Click on "IP" on ADD screen.**
I tried using both "air Print and using Internet Printing Protocol[IPP].
I used "select Software". On the Screen "Printer Software" I selected "Canon LBP6230/6240 the "OK"
Then I clicked "ADD" on the ADD SCREEN.
The MAC then displayed "SEtting 10.0.0.11"
after about 15 seconds the MAC screen displayed "Unable to Verify the Printer on your Network"
I then clicked on CONTINUE even though it couldn't verify that the Canon was on 10.0.0.11
On the PRINTERS & SCREENS SCREEN the new CANON laser printer displayed 10.0.0.11 NOT THE NAME OF THE CANON PRINTER.
I tried to use the Canon Printer- I wasn't setup correctly/did not do anything. Note another Canon printer was already working correctly with the MAC[MX922]. The MX922 was connected via my Ethernet LAN.
What Can Be done? I suspect that the IP Address that I obtained from the Canon printer could be incorrect but do not know how to determine the IP ADDRESS OF THE PRINTER USING another method.
FYI: When I used the router's address 10.0.0.1 the MAC froze at the display of "Setting up 10.0.0.1
=====================================================================================
I tried connecting this Canon printer the same ways with the LAN connection disabled to see if the wireless connection would work. It did not..
======================================================================================
**Entered the IP address that I got from printer[pressing b oth the wireless button and the ON/OFF button yields PRINTOUT with The IP address of the printer on my WIRED LAN. The Canon Printer is connected to a port on the rear of my Xfinity dual band 802 ac ROUTER. using a ethernet cable.
Solved
Wish I could tell how it was solved but all I recall is after many times[around 8-10] trying to install the laser printer on MAC OS this time it worked.
My guess-
I was missing executing a step. So I can add any useful knowledge to the forum databases.
I was also having difficulty installing on a Win 10. My error there was failing to connect a USB cable between the laser printer and the WIN PC to "setup" the network" correctly.first. Also I kept getting errors associated with having already put printer ports in use. The Windows system kept saying restart and all should be well. restarting didn't fix things. I eliminated 3 printer ports that were in use. One of them was guilty. I couldn't determine which one.
The software that Canon provided for installing on Windows was much more helpful than fot MAC OS except it did not tell me what printer ports were preventing the install.
Canon needs to improve the install software for both MAC OS & WIN 10`
On a Canon i-SENSYS MF211 printer I need to scan both sides of an ID in grayscale via the "Scan - PC".
The proceedure in the e Manual is not clear does anyone have advice.
Hi, Condor!
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!
Thank you!!!!!
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
