Hello RuudBruynzeel!
Welcome to the Canon Forums and thanks for posting!
Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!
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Re: Automatically delete stored printjobs after printer
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Re: MF4700 Series driver causes high cpu usage
Patrice, this is by far the most [Mod Note: Edited post per forum guidelines] answer I've seen from Canon. When you say " Linux exists in many different versions, and the driver cannot be tested against all of them." You are saying "we are an inept company, and we don't know how to properly write linux drivers." If your answer was even remotely true then how do we have all this great software that runs on all linux distributions? mysql, plex, x, gnome, libre office, chrome, firefox, WINDOWS itself!....I mean, do you want me to go on? Furthermore, why is it that HP printers always work on Linux?
Since your position won't allow you to write a truthful reply, let me try for you:
Hi rfrye7533,
We don't fully understand the market potential of linux users, so we prefer to just ignore it to the detriment of our revenue and ultimately our shareholders. We only focus on the low hanging fruit which is Windows. In fact, some of the top executives are probably receiving kickbacks from MSFT to keep this printer from functioning properly on anything but Windows.
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Re: Is it possible to scan a double-sided index card? (C5550i)
Hello, again, Canon Community!
I am back with a solution!
All you must do to scan individual index cards is to put one on the platen glass, and cover it fully with a larger sheet of paper. That's it. It is going to be annoying to scan all 2,430 cards individually this manner, front and back, but it is what it is. At least there's a way to scan them in. To get rid of the larger sheet from appearing in the file, I end up having to edit the documents in Adobe Acrobat DC, but I am certain that other softwares can do similar things. The reason we must place a larger sheet to cover a card is due to the scanner being unable to sense that there is anything on the platen glass, at all. The dimensions for an index card are simply too small for the scanner to notice.
I hope that helps! If not, I can further go into detail, just let me know.
Thank you!,
Xavitan
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iB4120 Maxify missing lines
Hello, we have a personal iB4120 Maxify printer that when we are printing, it is missing lines horizontally across the page in certain areas. It has ink in there because where it is printing, it is dark and clear. We have tried cleaning the nozzles, cleaning the printer heads as well as doing a deep clean. We have also tried to do all the maintenance options under the printer properties and nothing. I was going to try and change the ink but it won't slide over for me to be able to change the ink? I'm not sure what else we can do to fix this?
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Re: Only installed 1/2
Hello Sonya1 and others:
As you know I am using the old Canon imageClass MF4350d in the w10. You helped
me the installing months ago.
Since installed, I only used the printing function. Today I use the SCAN, it refused to work and said:
Cannot communica with the scanner.
The cable may be disconnected, or the scanner may be turned off.
Check the scanner status and try again. ...
I don't know how to "check the scanner status" and simply re-install the scanner with "ToolBox_4911mf18_Win_EN.exe"
But also failed! It prompts:
Installation has been interrupted
The wizard was interrupted before MF Toolbox could be completely installed.
To install program at a later time, run setup wizard to perform the system process
again."
How should do to recover the work of MF Scanner? -- Zhao
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Re: Only installed 1/2
Hello Sonya1 and others:
I tried the third time re-install, succeeded.
BUT, still can not open "scan-1* and remaining says:
Cannot communica with the scanner.
The cable may be disconnected, or the scanner may be turned off.
Check the scanner status and try again. ...
How should I do??? -- Zhao
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Can't open the icon in the Toolbox 4.9
Hello all:
Today I want to scan a file with scanner of Canon MF Toolbox 4.9.
After open the shortcut of scan of Canon MF Toolbox 4.9 and continue to open scan-1, it stopped open and
says:
Cannot communicate with the scanner.
The cable may be disconnected, or the scanner may be turned off.
Check the scanner status and try again. ...
What is the way to solve this problem?
--Zhao
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White line in the middle of my photo scans
I keep scanning photos and I see a hazy white line if the middle of the photos. Printer is brand new so scanner isn't dirty or anything. Thanks in advance for your help! This is the Pixma 8020
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Re: What is the thickest card the MX922 can print on to?
How did you get to printing on card stock?
I'm trying to print Regular A7 cards on card stock and not only is it not printing on card stock, it says it's 5x7 coming from the upper tray but coming from the bottom tray at 8 1/2x11.
Any help will be appreciated. Thank you.
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Re: "Could not install the scanner driver" MF227dw
I may have finally resolve my issue. I had the problem everyone on this thread was having, after trying almost everything on my Win10X64 laptop, I tried the following.
1. Moved the unzipped installation package out of the downloads folder. I moved it to C:\Drivers\Canon
2. Removed the rediculously long folder name that was default from Canon's unzip program
3. Removed fax and xps printers from Windows (not sure if this helped or not)
4. Ran the install and it worked!
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MF731cdw print on glossy paper
Trying to print on glossy paper. Printed surface smears and smudges on the back. Set paper to coated 200 g. Is there a problem with glossy paper? Suggestions?
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Canon magnify 2150
I have purchased a magnify 2150 by Canon and hooked it up to my computer here in France. I cannot get it to print. I have gone into the Computer control settings and change the paper size A4 and I still continue to get the “user intervention required“ comment when I try to print. My computer is a PC that I purchased in the United States but I have not had any problems using printers on it before.
I have hooked it up directly from my computer to the printer with the cable thinking this might help but it doesn’t seem to make any difference.
Any ideas?
Help is difficult to get here in France!!
Thanks!!
Buford
I have hooked it up directly from my computer to the printer with the cable thinking this might help but it doesn’t seem to make any difference.
Any ideas?
Help is difficult to get here in France!!
Thanks!!
Buford
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Re: Canon magnify 2150
Hi, Buford!
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!
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Re: MF634CDW Not Waking from Sleep when print job is sent
Itguy, I have the same issue. Was wondering if you ever found a solution?
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Canon - MF 4412 - No LCD Light Display - Totally Blank
I am experencing with No LCD Light Display (totally blank)
"Error: Button in Red Light and "Start" Button in Green light is working and stay lighted
Without the LCD display, I can't see the error code.
Please can you advise what could be the problem.
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Re: Canon - MF 4412 - No LCD Light Display - Totally Blank
Hi redcolor!
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. It seems like your printer is a non-US model.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
If you're inside the USA and need support, please call 1-800-OK-CANON. Our support team is available weekdays from 10am to 10pm (ET).
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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Canon Imagerunner 6255
I am looking all over the manual but cant find a way to do this. I need to scan hundred pages or so and have each page send to email as individual pdfs. please help. currently, we sit and scan each document and send to a DL. we need to have them all scan at once and send individual emails with a pdf on each one.
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Re: Canon Imagerunner 6255
Hi cheeseburgerinp!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
Thank you!
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Re: MF634CDW Not Waking from Sleep when print job is sent
No, I have not found a permanent solution, but may have stumbled on a work around. I had previously configured a static IP address for the unit. After having all these problems, I setup the printer all over again and this time I kept the network setting default to dhcp. I have had a problem once with the printer picking up a new IP address, but is easily remedied with either a reservation or just a new printer port. It seems that since this change, I have not been seeing the issue but my wife could be power cycling the printer as well when I'm not around. Now, it could have been starting over that fixed it also.
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Canon MF8280CW Error - E744-6000
When I turn on the printer I get the Error Code E744-6000
looking at the following website:
http://copier-repair-parts.com/2017/05/06/imageclass-mf5950dw-e744-6000/
Solutions :
1. Turn OFF and then ON the main power.
2. Check the connection of the Wireless LAN.
3. Install the set of the controller firmware.
4. Replace the Main Controller PCB.
This error just occurred, I think it may be the PCB.
Is there a Repair Manual to instruct me on how to replace the Main Controller PCB along with a part number?
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